Governments should invest in hospitals and not internet and telecoms services says Liquid CEO

Tinashe Nyahasha Avatar
Liquid Telecom CEO

It’s day two at AfricaCom 2017 and I have just come out of a panel debate that I know Techzim readers are eager to hear about. The topic was on how to make internet access more affordable in Africa (I have forgotten the official title of the discussion but trust me it was about that).

On stage was the Liquid Group CEO: Nic Rudnick, the Chief Innovation Officer for (Kenya’s biggest mobile operator ) Safari Com: Kamal Bhattacharya, the Head of Facebook’s Express WiFi in Africa: Uche Ofodile and the Global Head for TMT International Finance Corporation: Anikoi Szigetvari

I liked Nic’s opening comments. He shot from the hip and declared one of the biggest problems to the roll out of internet service (the infrastructure really) is government involvement. He said realy governments should just get out of the way. How do governments hinder development in this space?


Governments consider telecom companies to be cash cows. They are increasing taxes and inventing new taxes on the fly all across the world. These are not Nic’s words, they are mine but they express the spirit of what Nic said. There are places in the world were taxation on telcos is 60% of profit, that is ridiculous.

It is therefore hypocritical of governments to then claim that they are interested in increasing access to the internet when they punish the businesses that not only intend to achieve that but have the capacity to do so. In Zimbabwe we have seen the invention of tax lines against telcos have we not? They pay for a license, they pay income tax, they pay some funny extra tax on mobile money transaction. The biggest joke though is the health tax that these guys have to pay. Health tax?

Government Participation in the telecoms sector

Rudnick pointed out how 15years ago governments had monopoly on fixed line telephony. They were failing to give universal access to that service. Come on let’s not talk about universal access, they were not even pinching on the demand. In Zimbabwe it was not uncommon to be told that you would be on a waiting list after applying for a telephone line and the estimated wait time was at times TWENTY YEARS, 20!

How ridiculous is that? It was bad enough that we had to apply for access to the service. The big problem is that governments particularly on our continent tend to believe that when they offer us a service whether one we are paying for directly to a parastatal they own or indirectly through taxation, they tend to believe that they are doing us a favour. Why should we then trust their attitude and speed to change when it comes to roll out of internet access?

Nic Rudnick rightly said, “I think governments should just build hospitals and stay away from connectivity infrastructure.” This is true. Our Zimbabwe government makes a strong case. Right now all their telecoms entities are making losses. NetOne has never made a profit ever in it’s lifetime. That is besides the government cushion when it comes to operator licenses, access to cheaper finance through sovereign guarantees etc.

Thank you Nic for giving me the excuse to touch on this issue. I know this is sensitive because big telcos are hated just as much as the governments generally. I think I have much to say about how they are the big bed wolf and I will discuss that in another article (something on the same panel has given me that excuse too). For now however, I am on the side of private telecoms companies and I am calling for governments including the Zim government to just back off, we need hospitals.


  1. MacdChip

    When taxes are put for the benefit of public, there is nothing wrong as most of these telco push the costs back to consumers.

    It is in situations where the collected taxes are not accounted for(USF), is when the problem begins. US and UK and most developed countries have solidy systems in place where every cent collected can be tracked.

  2. Imi Vanhu Musadaro

    You should be advocating for government improving administration of their telecoms interests. A profitable government telecoms company reduces the burden on tax-payers. A government hospital cannot operate with profitability in mind because of humanitarian reasons, and thus will always be a burden to tax-payers.

    As said in the above comment, taxes always end up with the consumer, so his point holds not water. Telecoms companies still churn a profit and pass the taxes to you the consumer. If government introduced a 50% levy on airtime do you think you’d get the same calling minutes or data you had before? No, you the consumer would end up with half (or less) of the calling minutes you had before. You are the one paying the tax, the telecoms company is just a channel for your taxes.

  3. no noty really

    mmmmm. no a bit of balalnce leaving the internet in the hands of private players remember econet, ecoweb charges before powertel and telone adsl came to regularise the prices

  4. no noty really

    plus lets address the other issue every government to some ectent invests in municipal fiber etc to lower cost to other smaller players though in africa they sort of use to defend against competition but in states etc it helps lower cost of connectivity as the government can lay fibre, build towers or infrastructure in very unprofitable areas like if asked why liquid isnt present fibre wise in some areas you will say its unprofitable government however normally would give incentives or install it to allow universal access

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