In an email sent out earlier today, ZOL informed their customers that they will be increasing their prices for all their residential and business fibre packages.
The move comes as a surprise but ZOL are attributing the move to a tax that was added back in May of last year:
In our journey, we have continued to provide you with good service despite the economic challenges our country is facing. On the 24th of March 2017, the Finance Act (No.2) 2017, Section 312 (49) was amended by the Minister of Finance, wherein, an additional 5% special excise duty, specified as a Health Fund Levy resulted in an increase on the excise duty to 10% for airtime and data services.
As ZOL Zimbabwe, we have delayed passing this charge to you, our customers; since March 2017 when it was announced. Unfortunately, it is no longer possible to disregard the effects of this excise duty on our overall service delivery making it necessary for us to adjust our prices accordingly.
In this regard, ZOL Zimbabwe has revised pricing of all Residential and Business Fibroniks Packages by an average of 5% effective 1 August 2018. The price adjustment is consistent with ZOL Zimbabwe’s continued efforts of improving the quality of our network and the network experience for our customers.
Here are the revised prices for ZOL fibre packages:
Residential Packages:
| Packages | Speed | Old Prices-2017 | New Prices-2018 | Gigabytes (GB) |
|---|---|---|---|---|
| Fibroniks Lite | 10 | $29 | $32 | 25 |
| Basic Essentials | 10 | $39 | $42 | 35 |
| Family Essentials | 15 | $89 | $95 | 75 |
| Family Entertainment | 20 | $149 | $155 | Unlimited |
| Modern Family | 30 | $199 | $205 | Unlimited |
| Power Pack | 50 | $259 | $265 | Unlimited |
| Turbo Pack | 100 | $339 | $339 | Unlimited |
| Night Owl | ||||
| Fibroniks Lite | 5 | $6 | $8 | 25 |
| Basic Essentials | 5 | $8 | $10 | 25 |
| Family Essentials | 10 | $16 | $20 | 25 |
Business Packages:
| Packages | Speed | Old Price-2017 | New Price-2018 | Gigabytes (GB) |
|---|---|---|---|---|
| Micro Office | 5 | $175 | $185 | Unlimited |
| Small Office | 10 | $275 | $295 | Unlimited |
| Office | 20 | $495 | $515 | Unlimited |
| Large Office | 30 | $725 | $755 | Unlimited |
Data top-ups:
| Gigabytes (GB) | Old Price-2017 | New Price-2017 |
|---|---|---|
| 1 | $3 | $4 |
| 2 | $5 | $6 |
| 5 | $10 | $12 |
| 10 | $19 | $22 |
| 25 | $19 | $40 |
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10 comments
Total bull telone and powertel have not raised charges and infact is giving more data since 2017…I believe the regulator has to step in and time to cancel subs
I don’t understand how we get to attack the service provider when in actual fact its the government screwing us over. So many taxes and levies everywhere yet all these are simply passed to us the customers
Well the other service providers have all lower their prices or increased the bandwidth and they also have to pay this… Simple question why have they not increased
Telone have increased the unlimited bundle from $120 to $150
I thought POTRAZ announced a decrease in Data Prices as at yesterday, will this still apply?
That’s for out of bundle mobile data prices. Not fixed line internet.
What about wibroniks which is not fixed line internet.
@FariM9 how far true is the special excise duty quoted by ZOL? And would you happen to have info as to why other ISP have not factored it in yet especially the government owned ones.
I think it may be unfortunate for ZOL to blame the health levy fund for their price increases. Especially given that given that blood is now free in Zimbabwe because of this fund.
I believe the regulator has to step in and time to cancel subs Telone have increased the unlimited bundle from $120 to $150
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