Zimbabwe and regional technology news and updates



Full Text: TelOne makes unvaccinated workers stay at home and withdraws their COVID-19 allowances

On Wednesday (21 July 2021) TelOne issued a notice informing its workers that those among them who had not been vaccinated would now be required to stay home. In addition to this, TelOne said it would no longer be paying COVID-19 allowances to the same group. The message was among a series of COVID-19 counter-measures […]

The price difference between in and out of bundle browsing

So, if you weren’t already aware mobile data is priced differently depending on whether you are browsing in or out of a bundle. These prices are set by the Post and Telecommunications Regulatory Authority of Zimbabwe (POTRAZ) and the authority today put out a statement on the matter. In-Bundle and Out-of-bundle browsing. The mechanics of […]

Cassava’s Maisha Health launches USSD medical aid registration

Cassava Smartech Zimbabwe’s medical or health insurance division Maisha Health Fund has announced a new service that will allow anyone to register for medical aid via USSD. Anyone who needs medical cover can now find options through Maisha Health’s *147# USSD. The main motivation behind this is to increase the digital channels to those that […]

Zimbabwe versus South African WhatsApp data bundles

WhatsApp data bundles are a practice I don’t agree with, however, no matter what I think they are a part of our lives. One thing I have noticed though is that whenever I am in a group with ordinary non-tech Zimbabweans in South Africa, the South African based people there seem to always whine about […]

Econet Wireless Zimbabwe calls for early redemption of debentures

A few days ago Econet Wireless Zimbabwe (Econet) issued a notice to its debenture holders offering to redeem debentures it issued on 17 January 2017 early. This means instead of waiting for them to mature about three years from now, the holders of the debentures can have them redeemed now. The debentures have a market […]

Econet is having issues with calls and USSD

It looks like all is not well at Econet. Over the course of the day making calls and accessing the USSD have gotten progressively harder to do. When I tried to make a call just now there was no connection, even though my network reception was good. Anyone else struggling with making calls or accessing […]

Econet says 20% bundle price increase was prompted by soaring operating costs

Econet Wireless Zimbabwe’s new data bundle prices take effect today (8 July 2021). And as you would have seen from the new tariff sheet there is a 20% increase in the prices across the board save for the Sasai Bundles which remained unchanged. The bundle price increase isn’t something that Econet did capriciously. The mobile […]

TelOne’s revenue grew by 147% in 2020 backed by increased demand for broadband services

State-owned telecommunications firm TelOne today held its Annual General Meeting where the company presented some impressive figures for 2020. The highlight of the report was the revenue generated increasing by 147% in 2020 to record (inflation-adjusted) ZWL$4.7 billion from the ZWL$1.9 billion that was registered in 2019. TelOne also saw a 14% growth in subscribers […]

Econet has finally zero-rated its create your own bundle app YoMix

Econet Wireless Zimbabwe has zero-rated one of its more interesting products YoMix. I am sure that you have at some point heard of YoMix or you might be one of those who use it regularly. If you haven’t come across the service before, it allows you to create your own bundles across voice, SMS and […]

Elon Musk’s Starlink could attain global coverage soon

Looking over the comments on our previous articles on Starlink (and on social media), I can safely say that Elon Musk’s Starlink has a strong community in Zimbabwe. And Starlink fanboys and girls will be happy to know that the service will soon have internation coverage according to SpaceX executive Gwynne Shotwel “We’ve successfully deployed […]

Frustrated SABC turns to debt collectors to force people to pay licence fees

Last month we talked about how SABC, just like our own doomed ZBC TV, is finding it hard to convince people to pay their licence fees. It seems this has not changed and now SABC seems to be trying a new strategy to induce people to pay. They are sending out SMS to all those […]

Dandemutande wins Sophos Synchronized Security Partner of the Year 2021

Local ISP and ICT technology company Dandemutande has been awarded the Synchronized Security Partner of the Year 2021 Award by Sophos (a British security software company). Dandemutande was able to beat out all of Sophos’ partners in Zimbabwe and was recognised for outstanding performance and commitment to securing its customers. Sophos is one of the […]

NetOne calls, *171# USSD, data and SMS are all down

NetOne’s USSD, Data, Calls and SMS are all down. It’s unclear as to when the issue began but we started noticing at around 14:00hrs. If you try to place a call on the response is either the call drops or you’ll get a message saying “No Network Registered”. Some people have even said that they […]

Telecel lost 20% of its subscribers between December 2020 & March 2021

The country’s smallest mobile network operator (MNO) Telecel’s spiral continued into Q1 2021 according to the latest POTRAZ sector performance report. Telecel lost a staggering 20% of its subscribers in just 3 months! Q4 2020 Q1 2021 Variance Econet 8,773,300 8,668,095 -1.2% NetOne 3,691,341 3,721,416 +0.8% Telecel 727,094 584,104 -20.4% Total 13,191,708 12,970,615 -1.7% POTRAZ […]

Women only make up 41.3% of mobile phone subscriptions in Zimbabwe?!

Yesterday, the Postal and Telecommunications Regulatory Authority of Zimbabwe released a state of the sector statement. That document was pretty brief and we were waiting for the more detailed report and well… it is finally out. The figures for the performance of the sector are similar to ones we reported yesterday however in the full […]

Internet usage keeps breaking records according to POTRAZ’s Q1 2021 report

The Postal and Telecommunications Regulatory Authority of Zimbabwe (POTRAZ) has released the sector performance statement for Q1 2021. Now, this isn’t the full report, but more a highlight of what will come from the more granular document that will be released soon. Here are the numbers from Q1 2021 Mobile internet and data subscriptions As […]

Mozambique’s Vodacom cuts of TMcel in a fight that’s eerily familiar

Starting tomorrow, Thursday 17 June, Mozambicans with TMcel lines will no longer be able to call their counterparts who are on the Vodacom network. This is because Vodacom has decided that it will cut off TMcel over an unpaid debt of about US$9.6 million dollars. That bill represents unpaid interconnection fees that TMcel has not […]

Vandals cause TelOne internet outage in Harare’s CBD

State-owned telecommunications company TelOne announced in an SMS to clients that vandals have caused an outage of telephone/voice communications and internet services in Harare’s CBD: TelOne apologises for the disruption of our voice and internet service in Harare CBD due to network vandalism. We are working to restore service. TelOne Vandalism has been a perennial […]

The company POTRAZ got for call monitoring; here are similar deals it made in the past

Earlier this year the government ordered the Postal and Telecommunications Regulatory Authority (POTRAZ) to install a call monitoring system or Telecommunications Traffic Monitoring System (TTMS). The pretext or reason for this move was revenue assurance to keep mobile network operators (MNOs) honest. Now, as far as we know there is no reason for this because […]

Did SI 127 affect Econet’s buy USD airtime for bonuses promotion?

Econet Wireless Zimbabwe yesterday announced a promotion that would see customers who bought airtime in USD get free/bonus data, call time and SMSes. This promotion was posted just before the government and RBZ announced the new forex regulations and penalties under Statutory Instrument 127 of 2021 (SI 127 of 2021). Under the new rules, a […]

Econet now giving free data, call time & SMSes if you buy USD airtime

Econet Wireless Zimbabwe has announced that if you buy airtime in USD you will get bonus minutes, data and SMSes. The promotion is running at select Econet Shops nationwide meaning you have to go to an outlet in order to pay in USD. And here is what you’ll get if you buy airtime in USD: […]

Huawei Seeds for the Future Zimbabwe 2021

Chinese smartphone giant Huawei this week launched the Seeds for the Future program. The week-long event is geared at developing local ICT talent with participation from Zimbabwe’s top universities. “We believe it is crucial that global leading companies like ourselves partner with universities in skills transfer. In this way, we hope that we will enable […]

Econet & NetOne HAVE NOT partnered on a promotion, its a scam

They are getting very crafty…

Govt wants to monitor your phone calls & internet visits, you should be worried

POTRAZ’s traffic monitoring system has its merits but there are some grave concerns as well.

TelOne laying off 423 employees with only Grade 7 & ZJC certificates

Why hire them in the first place?