Zimbabwe and regional technology news and updates

Econet eSim: Everything you need to know

Econet made a bit of a quiet rollout of their eSim service and Econet being Econet they are the first to bring this tech to Zimbabwe. And as it is with new tech we have a lot of questions needing answers. Let’s answer some of these. What is an eSim? eSim is short for embedded […]

NetOne posted losses despite 96% revenue growth in 2021, failing to meet targets in 2022

We don’t usually get to peek behind the curtain at NetOne. And even when we do, we don’t get to look under the carpets. We have to work with what we get. NetOne recently held their annual general meeting and we now have a better picture of what their 2021 was like. Inflation adjusted profit […]

Investment in infrastructure up while voice, data, SMS traffic declines & more from the POTRAZ Q1 2022 report

The Postal and Telecommunications regulatory Authority of Zimbabwe (POTRAZ), recently released the sector performance report for Q1 2022. Here are the highlights from the report: • Active fixed telephone lines declined by 0.1% to reach 243,123 in the first quarter of 2022, from 243,421 recorded in the fourth quarter of 2021; the fixed tele-density remained […]

Telecel revenues down 95% from 2015 levels, from US$14m to US$0.7m per month in 2022

The Postal and Telecommunications Regulatory Authority of Zimbabwe (POTRAZ) released the sector performance report for Q1 2022. There’s not a lot that will shock you in the report, for the most part the trends carried on from 2021.  Let’s zero in on mobile telephony and see what’s what.  Data only 2.8% short of beating out […]

Declining data usage, spiraling operating costs – telecom operators not sitting pretty

Recently we went through Econet’s financial statements for the year ended February 2022. We gleaned what we could from that but unfortunately for us, we don’t get to see their competition, NetOne and Telecel’s financials.  The best we get are the sector performance reports from the Postal and Telecommunications Regulatory Authority of Zimbabwe (POTRAZ). That’s […]

Can’t use the internet whilst on a call? Voice over LTE allows for it, why are we yet to get it in Zimbabwe?

The best way to communicate is verbally, face to face. It’s not my preferred way but there’s no arguing that nothing beats it. If it’s done in a nice and quiet location, you can hear your companion as clearly as God intended. We can’t always have face to face conversations though. We are usually in […]

Voice, SMS and data prices set to increase two more times in 2022

Still trying to wrap your head around the new tariffs as Econet, NetOne, Liquid, Telone and others increased their prices recently? Sorry to pile it on, but you are going to have to do the same two more times this year. It’s better this way, when the scheduled price hikes eventually hit, you will not […]

Liquid offering unlimited domestic voice calls for a flat fee via OneVoice for Operator Connect

It was late in 2021 when Liquid Intelligent Technologies launched OneVoice for Operator Connect. Liquid is Microsoft’s only distributor for that product in Africa and launched in six markets to start with, Zimbabwe being one of those. OneVoice for Operator Connect integrates traditional telephony calling within the Microsoft Teams ecosystem. With Teams becoming an indispensable […]

Econet voice, data and SMS bundles going up, now it’s 43 minutes for the price of a loaf of bread

You know the drill by now. Inflation is somehow still getting worse and the ZW$ is crashing even faster. That means companies have to constantly adjust their prices otherwise they won’t be able to break even. Econet is doing just that on Wednesday. Econet Wireless announced via their social media accounts that voice, data and […]

TelOne lost US$400K to network vandalism in the first half of 2022

State-owned telecommunications company TelOne has said in a statement that it has lost revenue amounting to US$292,620 in the first half of 2022 due to network vandalism. This figure represents a 64% increase in the instances of thieves making off with TelOne telecommunications equipment when compared to this time last year. “In terms of equipment […]

The Econet 5G router is going for half a million dollars. Yes, you read that right

Zimbabwe’s biggest mobile network operator Econet Wireless Zimbabwe has announced that you can now buy a 5G router from its stores nationwide. The announcement was made on the company’s Facebook page and follows the company’s recent launch of 5G in Victoria Falls as well as installations in Harare and Bulawayo. According to the promotional material, […]

NetOne botched their system upgrade, some users’ data disappearing, others getting free data

There’s a reason why people fear upgrades. Many Windows users will hold off on upgrading their operating systems until they are left with no other choice. Upgrades can and do go wrong, as NetOne attests to today. It started well enough, NetOne announced on Thursday, 30 June, that there was a scheduled system upgrade starting […]

NetOne customers, there’s a big system upgrade happening tonight

State-owned mobile network operator NetOne, has announced that it will be carrying out a major system upgrade that will hamper regular services tonight. The statement from NetOne about the system upgrade reads as follows: Major System Upgrade Dear Valued Customer, NetOne wishes to advise that there will be a major system upgrade from 23:00hrs, 30 […]

Econet’s smart USD bundle no longer the smart option, use ZW$ instead

Each and everyone of us is looking for a bargain. It doesn’t matter what we’re buying, we would pay nothing if that was possible. Unlucky for us, bargain hunting has never been more difficult in Zimbabwe where one has to contend with multiple currencies and ever changing exchange rates. Businesses are trying to encourage us […]

Telecel customers, voice and data bundle prices are going up

Zimbabwe’s smallest mobile network operator, Telecel, has announced that it will be increasing data and voice bundle prices tomorrow (9/06/2022) The statement that Telecel made on Twitter reads as follows: “To our valued customers, please be advised we will be reviewing our voice and data bundle prices. T&C’s apply.” Telecel on Twitter You can buy […]

Starlink is hitting Mozambique & Nigeria this year. How long till we get a crack at it in Zimbabwe?

Elon Musk’s internet service provider (ISP) Starlink was approved in Mozambique and Nigeria recently according to a tweet from the man himself. According to a report by Techcrunch, Starlink’s arrival in Nigeria was said to have been in the works since 2021. The ISP got a 10-year licence that kicks off this year. For Zimbabwe, […]

POTRAZ has started monitoring your calls. Here’s what you need to know

The Postal and Telecommunications Regulatory Authority of Zimbabwe’s (POTRAZ) call traffic monitoring system was commissioned today by the Minister for ICT, Hon. Jenfan Muswere. “Minister of ICT, Dr. J. Muswere commissioned the Telecommunications Traffic Monitoring System (TTMS) at POTRAZ today. The TTMS is a revenue assurance system that allows POTRAZ to track traffic by operators […]

NetOne employee steals $150 million, buys luxury vehicles

State-owned mobile network operator NetOne was defrauded of ZWL$150 million by an employee in an airtime voucher scam according to a report by The Herald. The heist was staged by a cashier who was identified as Daniel Kalira, and was found out after the Zimbabwe Anti Corruption Commission conducted an investigation in August last year […]

Econet sending flash SMS now, essentially running full screen ads for their products

I have never opted out of receiving any SMSes from Econet or its subsidiaries. I know, I’m a crazy person. If you have never used an Econet line or if you opted out years ago and are rusty on the extent of the problem, Econet loves sending promotional texts. So why haven’t I opted out? […]

Econet voice, data, and SMS bundle prices are going up tomorrow

Zimbabwe’s largest mobile network operator (MNO) Econet has announced in a tweet, that voice, data, and SMS bundles prices are going up tomorrow. The statement by Econet reads as follows: PUBLIC NOTICE Dear Customers, Please note, we will review our Voice, Data & SMS bundle prices effective, Thursday 19 May, 2022. To access Voice & […]

POTRAZ shares updates on infrastructure sharing. Econet, NetOne, Telecel sharing towers at over 267 sites

Ah, the infrastructure sharing saga. For a long time, the government through the Postal and Telecommunications Regulatory Authority (POTRAZ) pushed for it but it took many years for any deal to be struck. Econet held up the process but for good reason. When first proposed, infrastructure sharing looked like it would benefit their competitors much […]

ZOL is now officially Liquid Home & has 60 new LTE base stations

ZOL, today unveiled its new brand identity – Liquid Home Zimbabwe. This rebrand follows the evolution of Liquid Telecom becoming Liquid Intelligent Technologies, a business of Cassava Technologies. ZOL was the only arm of Liquid that hadn’t yet come under the new brand umbrella. ZOL to become “Liquid Home” in the not too distant future […]

Econet brings 5G to Bulawayo at ZITF2022

The country’s largest mobile network operator, Econet yesterday launched its 5G service in Bulawayo at the Zimbabwe International Trade Fair (ZITF2022). This was at the company’s very impressive ZITF2022 installation which dwarfed what was in the main hall, we even started chucking figures, guessing as to how much Econet paid to reserve such a large […]

ISP Spotting at ZITF2022: WE FOUND ZODSAT!!!!!

For those who have been around Techzim for a while the name, ZODSAT won’t be a new one. They have been around for a while and offer VSAT services much like TelOne, Liquid Home and Utande. We got a chance to talk to the team they sent to Bulawayo about what they have been up […]

TelOne officially opens its first Matabeleland data centre

State-owned telecommunications company TelOne, yesterday commissioned its Bulawayo data centre and customer experience hub in a move set to improve data connectivity and customer interface in the Southern region. The data centre, a first of its kind in the Matabeleland region, is part of TelOne’s product expansion drive which has seen the concern investing more […]

NetOne at ZITF2022: “driving the metaverse”, agritech, e-tolls, smart services & more

NetOne had one of the more fascinating stands at the Zimbabwe International Trade Fair (ZITF2022). The state-owned mobile network operator (MNO) is really pushing the metaverse angle as it is their chief motto at its stall in the main hall. NetOne’s mobile money division was not left out of things because it was paying for […]

If TelOne was in the UK, customers would get USD11.00 a day for an internet outage

Yesterday TelOne announced that one of its fibre lines was damaged by an excavator that sunk into the ground causing an internet outage in some suburbs. The situation was complicated by a water line the digger also hit which meant that there were two problems to contend with to restore service. While browsing on the […]

TelOne customers, a stuck digger is the reason why you don’t have internet

State-owned telecommunications company TelOne has announced to its customers in some suburbs in Harare that if they were experiencing an internet outage it is because of a construction accident that damaged a fibre cable. TelOne’s statement on the internet outage caused by the fibre break reads as follows: TelOne sincerely apologises for service disruption in […]

Econet’s Smart USD bundles are cheaper than MTN’s in South Africa. There’s much to discuss

Econet Wireless launched Smart USD bundles yesterday that allow customers to purchase voice airtime, data and SMS in USD.  Customers can buy this USD airtime either through the EcoCash FCA wallet or by purchasing physical recharge cards or vouchers. Said Econet spokesperson, Customers will be able to purchase the bundles via their EcoCash FCA wallet, […]

Strive Masiyiwa’s daughter replaces him on Econet board

Just over a month ago, Econet Wireless announced that their founder, Strive Masiyiwa, was stepping down from the board of directors of the company. He had been on the board since inception in 1993 and the announcement closed the chapter on a very long and dramatic 29 years.  The Masiyiwa story at Econet is far […]