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Zimbabwe’s leading mobile money platform, EcoCash was down for a few hours during the day. It seems the service is working again -for me it’s working- and EcoCash also released a statement in relation to the downtime.
If you’ve read any statement concerning downtimes or outages then you may as well stop reading at this point. If you’re still here, the statement released by EcoCash reads:
Dear Valued Customer
We apologise for service disruptions you may be experiencing in trying to transact on EcoCash. Our technical team is working to resolve the technical challenge and we will inform you as soon as normal service is restored. We regret any inconvenience caused.
It always seems to be technical challenges when anything goes wrong with these systems. Hopefully the challenges have been resolved for everyone and not just for a fortunate few.
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