The ladies and gentlemen over at FBC must either have an ear to the ground or they had this one in the pipeline. A couple of days ago we reported that FBC was making facilities available for Civil Servants to liquidate their US$75 allowance over WhatsApp and email. As progressive as those moves are they are not very inclusive because of the way data prices are.
FBC in a tweet announced that they will be offering Civil Servants a facility to liquidate their allowance over FBC’s USSD platform.
This goes a long way to making this process a lot easier for the men and women of the Civil Service who are FBC customers. Their work is already difficult especially with a good number of them on the frontlines of the coronavirus pandemic. More Banks should put this service into place.
What’s your take?