Feedback acquired by TechZim from Telecel Zimbabwe subscribers who have been selected to test the Telecel mobile Internet platform launched towards the end of last year has been mixed.
One excited subscriber told us that he could not stop sending emails on his phone. “I’m so excited about being able to send emails from my phone. This is great,” he said.
Another said that he started using the platform in November last year but found that the speed was not as fast as expected. “It’s satisfactory,” he said.
One Harare woman who works for an NGO said that her father had just this month come onto the mobile Internet platform and had excitedly called her asking for her email address. “I was shocked as I never expected him to be on email,” she told TechZim.
Telecel is one of Zimbabwe’s three mobile networks. It is the second mobile operator to offer cellphone based Internet access after Econet became the first to do so last year It’s not clear though when it will make the platform available to all of its subscribers.
The mobile operator is on a rapid growth path and where it was once in the undisputed third place in all aspects- coverage, network services and subscriber base, it is now competing with NetOne for second place in many aspects including the innovation department.
Last year in May it announced that it had reached a million subscribers.
Then in December they launched a service which enables customers to withdraw or deposit money at partner stores using their mobile phone as a means of recording the transactions. Just this month they have started advertising a new partnership with Kingdom Bank that will see subscriber being able to sign up to have their account numbers becoming the same as their phone numbers to more fully integrate the phone and bank experience.