Fibre internet not a rich peoples’ thing anymore as ZOL introduces $39 package

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ZOL Fibre $39
ZOL today announced a new fibre internet packaged priced at $39 a month. It’s officially the lowest priced fibre based internet service in Zimbabwe. Before now, Zol’s cheapest fibre package was an $89 20GB package which, to many in these hard times Zimbabweans find themselves in, was unaffordably high. The new fibre package is even cheaper than their WiMax package priced at $59.

Ofcourse the big condition is that one has to have some fibre installed along their street and so far it’s not clear how much of Zimbabwe that Liquid Project has covered. Last time we checked though, they had done most of the low and medium income suburbs in Harare and were moving into high density suburbs like Warren Park.

Assuming you have fibre running in your hood you pay $49 to have this new package setup and then $39 each month. The package is capped at 15GB of data a month and highest possible download speed of the connection is 5mbps. As is now standard with ZOL fibre connections (a product the call fibroniks) you get a phone with the package and can call other ZOL numbers free (no big deal this ofcourse – how many ZOL numbers out there?)

In terms of the competition in fixed internet, the nearest is TelOne’s $25 10GB internet package, whose speed the company doesn’t disclose anymore. I haven’t used ADSL lately but my experience from months ago wasn’t the best. I would equate it to what I experience on WiMax connections from any provider really (hello ZOL!). Full comparison of local internet prices on this link.

The new $39 package is not the only new thing ZOL’s introducing today. They have also increased the data cap on the $89 package to 30GB, effectively creating a big problem for their fixed internet competition priced in that range, like UMax, iWayAfrica, YoAfrica and Africom.

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54 Comments

  1. Castro says:

    Interesting stuff. But at 15GBs that’s like a few downloads. 5 or 6 HD movies only!!!

    1. lol dude… the internet was not invented for movies 😉

      1. simba says:

        hahaha true dude, ur comment killed me

      2. The Engineer says:

        Yes internet was not invented for Internet BUT have you HEARD OF NETFLIX!

      3. Anonymous says:

        What was it invented for? I am sure for you it was invented for researching, for a student it was invented for studying while for a gamer it was for gaming. So it all depends what you want to use it for and yes for Castro, it was invented for movies.

        1. The King says:

          For me, it was invented for porn

        2. G says:

          the internet was invented to facilitate knowledge sharing & communication

    2. qwerty says:

      just get the higher priced bundles buddy, and you sorted
      #nothingforfree

  2. PTC says:

    Just to assist on the Tel-One ADSL speeds you raise. Tel-One recently had a core network upgrade and at completion their basic package has now 1Mbps download. The next package (Silver) is 2Mbps then Gold 3Mbps and Platinum 4Mbps. As a user of the basic package I run very regular speedtests and do get the stated speed consistently.

    1. Anthony Somerset says:

      and why are they not advertising that fact as surely it should be a major selling point

      TelOne is the only ISP i have heard of in the world to not advertise there speeds!

      1. Garikai Dzoma says:

        Oh not really there is also Yo!Africa. They have packages like mild, medium and hot whatever that means! http://www.yoafrica.com/home/

    2. thanks for the information.

      1. collen says:

        im tested adsl basic packed and its still the same package they dont reach 1mbs. I think they are still upgrading thars why they havent made any noise

    3. Trey says:

      I agree with PTC’s comment. Not to rush to conclusions but I think the article considers Harare alone and not the quality of service in other parts of Zim. I had the opportunity of working in Redcliffe in Aug and Sept 2014 where the business I was consulting with had the Basic TelOne ADSL package and I was truly blown away by the quality of the service. I know the competition always rubbishes them by throwing the “copper wires” card but they do have a great service. I could video Skype and Facebk call with no lag or calls being dropped and stream YouTube videos.

      Im not much of a techie so I have never used those speed testing websites you guys use. All I do is go to my fav pirate music site and download my #1 album for 2014, ie, August Alsina-Testimony. The album is 132mb and i have consistently managed to download it in under 15 mins in Redcliffe, Zvishavane, Gweru and Chiredzi. That was definitely more than what I bargained for.

      Just thought I should share my TelOne experience.

    4. w4e says:

      I am yet to see ADSL speed in excess of 256kbps in Harare on the basic package. 9:30PM and two speedtests on ookla have just given me download speeds of 0.13mbps and 0.19mbps. Perhaps the upgrade process is still ongoing. Will definitely test the Redcliff speeds next week to see if they are really fast enough to download more than 150mb in less than 15 minutes. Should be getting a bronze package there.

      1. Anonymous says:

        Get your connection tested mate. I had slow speed issues on the basic and made some noise at Telone. After some struggle they identified a problem with the line and another on the ComOne end. Sorted out everything and now can get 1Mbps.

    5. Anonymous says:

      dude u hardly ever get those speeds, the most i got from the basic is 200kbps and this is in da dead of night when traffic is less

    6. Wilson Chiwara says:

      You must be one of the lucky few in Zim to get that. I was one of the first people to get Telone ADSL. I lost count of the visits I paid to Telone Avondale and Borrowdale offices to try and get the issue of terrible upload/download speeds and outages. I just simply gave up complaining. Up to date what I get from the ADSL is criminal to say the least

  3. denver says:

    still expensive, telone adsl $45 for 15 gig cap at 1mb is a better option for me

    1. Anthony Somerset says:

      LOL what? $45 for 15GB at 1mbps vs $39 for 15GB at 5Mbps – looks like a no brainer to me? fibre is also far more upgradeable/future proof in comparison to copper wire ADSL

      1. zoomin says:

        INTERESTING COMMENTS. Telone ADSL $45 silver package gives you 25GB and I stay in Harare and daily I test my speeds and they are always above 1,4Mb on this silver package. in terms of copper being futuristic, copper still has a future with the new technologies that have been developed like ADSL2+ upgrades and VDSL which can go up to 40Mbps. developed countries are still using copper for their last mile connections and achieving much, so its not accurate to try and rule out Telone service future because of its infrastructure. Yes I agree Fibre has more bandwidth capabilities but some speeds for home use are not justified. Telone is still a game changer….watch out for its soon coming fibre to the homes.

        1. Anthony Somerset says:

          VDSL as used with BT Infinity Packages and similar is very much not last mile, its more like Last meters – its usually Fibre to the Cabinet (the box on your street corner and then Copper the last couple of hundred metres – it still suffers from RF inteference and other issues with having copper wires, granted to a much lower degree but its fundamentally limited compared to fibre, for example – the actual fibre running into your house in theory can increase in capacity to 10gbps or more (yes gigabits per second) the only limitation is the routers/switches and any media converters on each end – its far cheaper to upgrade those than it is a whole strand of cable (copper or fibre) – i was told by an employee that telone had fibre and was rolling out – but alas i’ve still yet to hear about it officially myself – Telone is missing out here clinging on to relatively dated technologies

      2. Anonymous says:

        Anthony, its up to 5Mbps and not 5Mbps. There is also a vague fair usage policy to deal with. Why is it so difficult for ZOL to disclose min guaranteed speeds or contention ratios. ZOL has taught me to carefully read the fine print. Another thing, Telone $45 gives you 25GB and not 15GB.

        1. Wilson Chiwara says:

          When you ask ZOL about minimum guaranteed speeds, they simply go mute on you

      3. Why? says:

        1st thngz 1st…its 25GB and another thing z we cannot pretend to be who we r not. We still leave in Zimbabwe is things are not so rosey… Do u think a typical Zimbabwean for example a teacher can afford fiber?? Thats y telone z still the best bet. Just a thot.

    2. The King says:

      15 Gig cap has a charge of $25 not $45

  4. denver says:

    sorrr its 25gig

  5. ic0n1c says:

    I think that package is a good deal particularly when you need to entice people to subscribe to the service.

  6. Not naive says:

    Seriously 15 gig come on. If my download speed is supposedly 5mbs as they say, which is never the real life case scenario then that means ill reach my cap in an hour or so. When will isp’s learn that its unlimited we want not a faster to reach your cap. we are still a decade behind south Africa where mweb 4mbs uncapped is priced at R399.Its sad that Zimbabweans actually celebrate this mediocrity we call Zimbabweans isp’s.

    1. deal says:

      trust me , I belive kyt zol is planning somting big. remember their online pay tv service yaitaurwa netechzim? don’t u think kyt thy r tryn to attract more customers 1st then pull out a big surprise hidden under their sleeve pamberi? wht m trying to say here z, thy r going to introduce online pay tv bundle meaning kyt customer achatenga tv bundle plus web data (my estimate price for tv bundle is 30-60 bucks). ndozvandiri kufungawo , and remember thz isp guys always read web blog sites like this kuti vazive zvirikudiwa nevanhu

  7. Anthony Somerset says:

    as far as i was aware, max speed on ADSL was 2Mbps regardless of plan or have they finally started utilising the ADSL2+ technology which can allow for around 14-16Mbps on the last mile?

    1. Annabelle says:

      There’s a lot of doubt about Telone ADSL, here’s my speedtest result of late: http://www.speedtest.net/my-result/4086737106

  8. deal says:

    ptc th prob is , u understimated zol plans. besides tht ,we r talkin about fibre here (king of reliability) . yo company must learn from adsl (pricing) providers in south Africa. let me make it clear, why people choose econet 3g over telecel 3 g? its coz econet core system is big enough to meet their demands plus their system is world clss typ. don’t compare fibre with coppr wires, I think basic package inofanira kutambira pa 5mbps, anyway munoita loss here kana tikapedza data redu? handi ndimi munenge magainer coz tinotenga rimwe.

  9. Techyyy says:

    Its a welcome improvement, it means a lot more of us can afford it 4mps is not bad either, 15gig is enough for basic use, its not for downloading HD movies the problem we have it people want to compare a big market like South Africa 30million+ population to Zimbabwe’s 13 of which maybe 4million would want to get that service

    1. deal says:

      kusouth Africa kwacho unomboziva kuti kune maisp mangani here? ko united kingdom ?

  10. Anonymous says:

    We need competition and things will get better, thats all. There trying though

  11. kUDA2020 says:

    this is still expensive if you are to compare with Telone.

  12. Gary, KweKwe says:

    Yes 1mps for the Basic, and when you live out of Harare, it is a blessing and thank you Telone. We never encounter problems only when we have a Power Cut. Econet broadband is terrible and hate using it when I have to. Hangs and everything else when you use your phone and the most expensive I understand in Africa. And the worst connection possible out of Harare.

    1. Anonymous says:

      You can say that again here in gwanda telone ADSL is great and the speeds are constant.

  13. qwerty says:

    i am currently on ADSL and its sufficient for my needs,
    basically email, youtube, facebook, news ,ie the basic stuff but a faster connection is welcome
    especially regarding you tube
    so for me this is a great incentive to move to zol
    (i wanted to but i could not afford $89)

  14. Anonymous says:

    Sounds to me there are ISP marketers from PTC and ZOL on these comments! Step in the right direction for Zim nonetheless

  15. RG says:

    ASDL service is very fast outside the major towns (probably because of less volumes) and it must be noted that Telone are running a promotion (which ends 31 Jan, I believe) which is $28 (data and installation) or $3 in effect for new connections

  16. Anonymous says:

    I have been on Telone ADSL for 3days now and the speed is at 1Mbps, consistently. I’m loving the service, and yes i got an ADLS2+ moden which i guess means the capability to reach 14Mbps exists on their last mile. Keep up the good work Telone. Oh, and i;m in Harare by the way!

  17. theQG says:

    its a good offer, but that’s 5M max speed. I took the time to call ZOL and ask them about a guaranteed minimum speed and I was pushed from office to office. So I figure ul b paying for anything in the range 64k-5M. I hope I’m wrong

  18. Rational says:

    This is one biased article. As much as Techzim mentioning Telone, ZOL also does not disclose the speed as “up to 5Mbps” is a range and not the connection speed. Why not also talk about the ZOL fair usage policy that will result in your speed being throttled to as low as 0kbps at times once you reach 5GB on an unlimitted connection.

    1. Simple man says:

      Haaa personally i blv the unlimited package shud be going for $89 bcoz sumtymz it feels like these isp’s are punishing us for wanting to use their network or more precise for wanting anything. Its a ploy on poor peoples pockets….

  19. #Custom says:

    Most internet cafes in Harare are now on ADS; telco, yoafrica, ecoweb/zol, valley equipment is now gathering dust, that is reduntant masts, vsat equipmnt, wimax equipmnt etc. Also check with most schools country wide who were on liquid/zol vsat, they are now on telone KaBand.

    My problems with Zol is advertising and enticing people with “UNLIMITED” which they throttle through their bandwidth mngmnt software.

    1. Anthony Somerset says:

      whats wrong with throttling? its still unlimited right in that you can still download as much as you want, but you get slowed down when things are busy and congested and your downloading a lot (some might say abusing) – just like any other ISP in the world (including telone)

      thats Zim’s problem though – everyone assume unlimited is without a catch – and expecting CIR speeds but not willing to pay for it – the funny thing is that 95% of ISP’s throughout the world do exactly the same thing, they talk about it to varying degrees yes and perhaps ZOL could and should be a bit more transparent – but i’d argue your getting a service ultimately no different than if you were in another country – arguably you are paying more but unfortunately thats a side effect of the cost of bandwidth with a land locked country –

      zol is doing a good thing though, good things take time, the cost of data will eventually go down and it with it the consumer price too, then we will be complaining about something else….

      1. Anonymous says:

        Download as much as you want at 0kbps. I am sure you don’t even subscribe to a single ZOL package.

  20. ADM says:

    NOT AVAILABLE IN BULAWAYO – CHECKED TODAY.

  21. unsatisfied says:

    i must say ZOL is very sneeky in their business. after paying $49 i was told i stil have to pay $39 for activation despite the fact that they are toting a promo of a month free.

  22. stan says:

    we pay the $89 unlimited tell one bt the best i get is 246kbs or myb its the router

  23. YEBO YES says:

    when do we expect the zol services in high density suburbs like Mabvuku

  24. YEBO YES says:

    and how long does the installation take

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