The Road Angels App after 1 year – what improvements have been made?

   

If you listen to Breakfast Radio then chances are you have caught the Road Angels Roadside Assistance team on the show talking about the benefits its service provides to the typical Zimbabwean motorist.

This isn’t where it all starts and ends with the company though. Some time last year we wrote about the Road Angels app that was launched on Android and iOS, with a brief look at what services the app offers.

After a little bit more than a year, we took a peek at the app (the Android version) to find out what had changed about it and how the market had responded to it.

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In terms of the User Interface, the app has maintained its initial look and feel, with most of the changes that have come to the app over the past year geared towards function and relevant information.

It’s still essentially a roadside assistance app, so the design wasn’t tinkered with and the simplicity that made it easy to use at first has been maintained. The main focus is still emergency assistance through the sharing of the most relevant and updated information. It’s something that was even reflected in comments and recommendations on Google Play regarding the app. Road Angels has responded with more contact details for emergency services have been added on and numbers have been updated.

The main focus is still emergency assistance through the sharing of the most relevant and updated information. It’s something that was even reflected in comments and recommendations on Google Play regarding the app. Road Angels has responded with more contact details for emergency services have been added on and numbers have been updated.

The app now has added details for services in smaller towns like Kadoma, Marondera and Kariba and work has been put into additional information for the distance calculator. The same brush up has been made to the tollgate locations list.

The Road Angels App has always had a tab with listed traffic fines, and this current version has the latest State-approved fines. It’s not surprising though that when we asked about the feedback regarding the app’s functionality, the guys at Road Angels pointed out that most users have bemoaned how ZRP traffic officers have a total disregard for these official fines. It’s hardly the sort of problem that the app can solve, or any developer in this position wants to face, it’s just the reality of things though.

So how popular has the app been? Well, the download number haven’t been mind blowing, although the Road Angels team has said that their interim target is to have it snapped up by 10,000 users.

With the kind of comprehensive information that the app provides (some of it seems relevant to pedestrians as well. Look at the emergency numbers feature) this should be achievable if Road Angels maintains its strong publicity drive. After all, the app is and will always be free.

Perhaps the Ministry of Tourism ought to help spread the word of such informational tools to every visitor that comes to Zimbabwe?


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