Yesterday, some Econet subscribers were facing problems accessing even the most basic of network features. When we published yesterday’s article we were waiting for a response from Econet and now we have got one;
Econet Wireless regrets the network disruptions experienced for data and voice services last night. The problem, which occurred in some parts of the country, has since been rectified. Econet sincerely regrets the inconvenience caused to its valued customers.
What was the problem?
We asked for a little more detail but they were not in a position to disclose so we are not really sure what exactly was the problem or actual scale of the problem itself. The statement also doesn’t speak of USSD codes and we are not sure if that is covered under voice or data services.
For Econet subscribers; are you still having challenges with any of the services, or are you among those who were never affected to begin with? Would love to know your experience in the comments below.