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More details revealed regarding EcoCash rewards – Here’s what’s up for grabs

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We wrote an article on EcoCash Rewards – a promotion by EcoCash that rewards the mobile money service’s users for transacting. Unfortunately, that piece was devoid of detail and as a follow up to some of the questions readers have asked in the comments section, I’ve decided to write a follow up.

PS: For every ZW$200 you spend using EcoCash you’ll get 1 point and these are points you can later on redeem

We sent the most commonly asked questions in the previous article to EcoCash reps and they gave us more detail;

“What are the prizes to be won?”

This is probably the most common question that was asked by many of you. What’s up for grabs? Well, for every point you earn you get ZW$0.40. Upon redemption, customers can either buy airtime or cash the money into their EcoCash wallet.

Now I’m not using EcoCash that much these days so I therefore have 7.4 points. This means I can only get $2.8 worth of airtime – which seems pretty low from where I’m seated. I’ll still claim the $2 because I might as well.

The 40c/per point did fascinate me in the context of the current EcoCash limits. At the moment there’s a ZW$35 000/weekly limit on mobile money transactions which means users can get a maximum of 175 points a week – if they are reaching that threshold. This translates to $70 (a maximum of $280) which you can either cash out or turn into airtime.

EcoCash’s promotional material for this promotion is a bit misleading as it centres a lot of objects that seem to be prizes;

“When can I redeem the points!?”

The EcoCash Rewards points can only be redeemed at the end of the month. The points you have can then be redeemed by dialling *151*300#. Because a lot of people assumed there would be a draw of sorts many asked when that would be but as aforementioned, there won’t be a draw since when you redeem your points you’re getting value.

Quick NetOne, Econet, And Telecel Airtime Recharge

35 thoughts on “More details revealed regarding EcoCash rewards – Here’s what’s up for grabs

  1. Hahahaha,on the misleading part though, why is it so hard for businesses to be real with people.
    Also, doesn’t Econet say you have to have reached at least 111points for you to be able to redeem points XD

    1. come time to redeem their servers are not working… they only start working after the time to redeem has expired!!!! rubbish

  2. Econet is having fun with pple,there is no option to redeem you can only view your points, we are losing trust in Econetwireless

    1. This is the message I’ve just received from Ecocash

      Congratulations you achieved your October target in My EcoCash Rewards. Reconciliations have begun & points will be auto redeemed @ ZW$0.40 per point this week

  3. we always use ecocash promotion or no promotion, you only discredit yourself if you create expectations for your clients only to show us how incompetent you are. If you had hastily and emotionally introduced the promotion you had 30 days to make sure your clients are aware of how to redeem their points. A number of your promotions show noble intentions poorly carried out. Your management is seriously lacking.

  4. Please be honest with clients. My points for November 2020 have not been redeemed in spite of numerous attempts to dial the given number. Please explain.

  5. Why is econet treating us like kids.
    You are totally crushing whatever little trust the customers still hang on to.
    This so called promotion is sooo full of s**t

  6. I have never been able to redeem points ever since what happens to them (points)
    Why is the platform not automated for redeeming if crediting of points is automatic

  7. The first month after the introduction of the points, Econet did the redemption. Unfortunately I missed out the communication on the change that I had to do it personally which has resulted in a loss for the past 3 months. Any chance of getting this?

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