ZESA prepaid token purchases system will be down… Again

Valentine Muhamba Avatar
ZESA prepaid meter, prepaid token, tariffs, zetdc, hwange fault

Before 2021 started, ZESA announced that the prepaid vending platform was going to be down on New Year’s Eve until late on the first. The national power supplier has, in a statement, announced another prepaid vending system outage.

The statement reads as follows:


Notice of interruption of the Electricity Vending System

The Zimbabwe Electricity Transmission and Distribution Company (ZETDC) would like to advise its valued customers that there will be an interruption of the Prepaid Electricity Vending system on Saturday, 23rd January during the period 1300hrs to 1700hrs and on Sunday, 24th January 2021 between the period 0830hrs to 1130hrs to facilitate for a major system upgrade.

ZETDC further advises consumers on the prepaid channel to ensure that they purchase enough power so that they do not run out of credit during the maintenance period of the electricity vending system.
The upgrade is necessary to ensure the efficient performance of the prepaid electricity vending system. The inconvenience caused is sincerely regretted.

  • For more information contact ZESA on:
  • Email: pr@zetdc.co.zw ▪ marketing@zetdc.co.zw .
  • Twitter : @ZetdcOfficial
  • Facebook : www.facebook.com/ZetdcOfficial
  • WhatsApp ONLY : +263 784707470
  • Website : www.zetdc.co.zw

At least this time the system upgrade isn’t happening at the end of the month and into a new one like it did towards the end of 2020. I can imagine that there were many people who had to buy the expensive upper band electricity when they had saved for the lifeline fee and lower bands for the coming month.

Hopefully, ZESA is wrapping up its system upgrades. We wouldn’t want to be in a situation TelOne subscribers were in last year, where a service disrupting system upgrade happened every other month.

You can purchase ZESA Tokens online with the links below:

Buy ZESA Prepaid Tokens Online here

If you want to see how many tokens you will get for your purchase you can use Techzim’s ZESA calculator:

Techzim ZESA Calculator


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  1. jan.swanson49@yahoo.co.uk

    Zesa is a pain in the neck here! It’s always gone! Qu.
    How many sides in a Zesagon?

  2. N Ratanje

    Please can you also help with the Zesa meter. Mine has not been functioning properly for over year. No one from your faults department has had the decency to do anything about it. They just dont bother. The meter is your property and you are responsible to ensure it works properly. Instead your staff assume no responsibility.

  3. Anonymous

    Zesa zetdc very good people using wrong platform,,+263719219997its zetdc zesa national whatsapp platform,typing greet,how is work,wish THEM Covid19 safety,type METER number address area,province,state faults happening,each road stand alone,if faults arise,say e.g.harare street don’t mix,including eg kaguvi,charter,bute,no whatsapp only no calling,stand LIKE eg Harare street residents it helps special me in MARLBOROUGH EAST it helped me alot zetdc whatsapp platform number twenty four hrs,great job n keep reminding on whatsapp platform,don’t shout,say Thankyou when power is restored,just like tel one,0718700950,TEL one handset 20,us wifi mordem 50u can have extension landline voice recharge START fifty n thirty three rtgs landline to landline,33,50,phone cellphone,prepaid,in paying ipay 20,us 14–wifi valid for 60days only found in Telone shops,not on ok bornmarche tills,they have other packages,6dollars change goes to voice recharge,national twenty four hrs whatsapp platform Telone,hurry hurry anyway Telone reaches towns farms rural areas,iuse Telone it can never be hacked n Someone use your wifi,private n secure,none hacks Thankyou LOVELY TEAM almighty protection blessings rain everyday throughout uncountable graces creation AMEN Covid19 believe BELONGS to ALMIGHTY who know s better than us,rules follow

  4. Mitchell

    Why does it keep on saying failed to check details at zesa

  5. Winnice

    I bought zesa using*405# I’m still waiting for my token please help me techzim to get this token as soon as possible.

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