ZESA’s self-service portal is down

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Zimbabwean electricity, prepaid meters, ZESA Tokens, ZESA self-service portal

It looks like ZESA‘s self-service portal and the ZETDC home page are both down. It’s unclear when the outage started but the consequence of this is that buying ZESA tokens is going to be difficult.

There has been no word yet from ZESA/ZETDC’s social media pages as to when the situation is going to be resolved.


  1. T.m

    I paid for zesa i still waiting for my token yet i have paid for it what’s up with your machines . 37124804743 this is the meter number and i used ecocash as a form of payment with this number+263774290634 m stuck now

    1. TD

      How did you get your token. I am trying to retrieve my token as well.

  2. Sydney Moyo

    I also bought mine but i didn’t get the token yet
    Meter number 14108506412
    Ecocash number 0777358798

  3. Anonymous

    Does this portal ever work? I wonder

  4. Stephen gore

    I payed for ZESA Token on 02 September 2023, i didn’t get my Token my meter number is 14108566978 . I used one money using this number 0712033676

    1. Anonymous

      Go onto ZETDC website to view your token it will appear

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