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Steward Bank results: Auditor questions bank’s ability to continue in business

Steward Bank recently released its financial statements for the year ended 28 February 2021. Pouring through the abridged version of the audited accounts raised a few questions. At first glance it appears that Steward Bank might be in trouble.

The first strike was that the audit opinion was qualified. Those that have a background in accounting know that that’s not a good sign and we shall discuss what that’s all about. Then the contents of the auditor’s statement itself were even more frightening at first looksies.

As has been our focus lately, we will try to break down the highlights in plain English. Too many times, technical jargon renders publications useless for the masses. We were just discussing how more and more people without accounting/investing experience have flocked to invest in the stock exchanges. We will do our part to make sure that they at least get some insight into the listed companies.

Introducing Steward Bank

Steward Bank is a subsidiary of Cassava Smartech ( which is listed on the Zimbabwe Stock Exchange. The relationship between the bank and Econet is that today, Econet Global (30.26%) and Econet Wireless (20%) are the top 2 shareholders in its parent, Cassava.

This means the bank’s results are important to assess the performance of the listed entity called Cassava. The bank is not the only subsidiary of Cassava, EcoCash is decidedly the darling child in that family. The performance of the other subsidiaries is important too but today it’s Steward’s turn on the operator’s table. That should help with context.

With that out of the way. Let us jump into the part in the financial statements which had us worried.

Going concern status uncertainty

This is a serious issue. To make sure we got the full picture, we reached out to the bank and they helped clarify a few issues. We had been concerned about the following, which was in the Auditor’s statement:

…the auditor’s opinion contains key audit matters relating to;….

…(v) Material uncertainty related to going concern…..

Some might not understand the implications of that statement. Here’s the definition of that concept from Investopedia:

Going concern is an accounting term for a company that is financially stable enough to meet its obligations and continue its business for the foreseeable future

So when the auditors say “material uncertainty related to going concern,” they are questioning whether Steward Bank is financially stable enough to continue in business. As you can imagine, that is no laughing matter. 

As we could not peruse the audit report ourselves, we asked the bank what made the auditors question its going concern status. A Steward Bank spokesperson replied:

The auditors included the issue of going concern as a key audit matter as the Bank had not yet met the new capital requirement of US$30million required by 31 December 2021. As of now, the Bank fully meets its required capital position. The bank has a plan in place to ensure that the US$ 30 million requirement is met by the 31st of December 2021.

To note also is that the bank did meet its capital requirement as at 21 February 2021, the financial year end for the bank. However, we need to unpack that information.

Capital requirements

There are minimum capital thresholds that all banks have to meet. These thresholds are set by the Reserve Bank of Zimbabwe (RBZ). The capital requirement for the year ended 28 February 2021 was US$20 million, which the bank met.

Back in January 2020 the RBZ announced that the threshold was being raised to US$30 million. All banks had to meet that target by 31 December 2020 and then the pandemic happened and banks could not meet the deadline. The RBZ then extended the deadline to 31 December 2021, which is fast approaching. 

So, Steward Bank and the other commercial banks have to raise US$10 million before the end of the year. That’s not pocket change. When all things are going well, meeting this capital requirement should happen in the ordinary course of business. That is not the case with Steward Bank.

The bank will not meet that requirement without a fresh capital injection. Luckily, its shareholder, Cassava has committed to provide the necessary funds by 31 December 2021. So, why were the auditors not appeased?

Although the bank is confident that the deadline will be met, there remains the possibility that even with the commitment of Cassava, that might not happen. From the abridged statements:

The Bank and its shareholders have communicated to the Reserve Bank of Zimbabwe in relation to the capitalisation plan and the possibility of not meeting the deadline* of 31 December 2021 and the discussions have not been concluded.

From Steward Bank’s abridged financial statements *[emphasis mine]

Steward Bank believes they will get a favourable response in the end. The auditor is a bit more cautious, but appears to believe the same. As a result this issue is not the reason the auditor qualified his opinion.

The qualified audit opinion

The significance of this is that the auditor is saying that the presented financial statements present a true and fair view of the bank except for some issues. The issues in this case have to do with:

  • Valuation of investment properties, land and buildings and equipment; and
  • The Effects of Changes in Foreign Exchange Rates in the prior period and Changes in Accounting Estimates and Errors

These are the certain technical accounting matters Cassava talked about last week. We have covered how similar issues are plaguing other ZSE listed companies. It appears accountants and auditors are at loggerheads across the board as they were at Simbisa. Which is testament to the difficult operating environment in Zimbabwe.

What this means is that the auditor did not place too much emphasis on the going concern status issue. However the auditor felt it was an issue that stakeholders needed to know about, hence they highlighted it as a key audit matter.

Steward Bank’s losses increase

The worrying news continues. When looking at the inflation adjusted figures, the bank had a loss of ZWL$531.7 million for the year ended February 2020. Then for the year ended 28 February 2021 the losses increased to ZWL$940.2 million. An increase of about $408.5 million. 

This was mainly because income fell by about $1.4 billion. Both interest and non-interest income decreased. Simply put, interest income is the one generated from lending activities and non-interest income can be thought of as bank charges and commissions.

Steward Bank is the largest in the country by customer base. That bodes well in Zimbabwe where banks have a model which stresses non-interest income. The logic is that the more customers a bank has, the more charges that can be levied. After all, most of the accounts pay a monthly account maintenance fee which can be collected regardless of low usage for all active accounts.

For some banks, the monthly maintenance fee is not enough to actually maintain the account. The hope is that more revenue can be generated from the user as they use their account. That’s where the question arises, how active are Steward Bank’s almost 2 million customers? Maintaining the accounts of users who purchase only ZWL$50 worth of airtime every six months would not be worthwhile.

Those 2 million accounts mean more work for the engineers maintaining them. No doubt contributing to the increased operating expenditure. That extra work contributed to the bank not having smooth system upgrades in 2020. Those upgrades were chiefly to blame for the decline in net operating income. Yet, users experienced intermittent service for months on end and this unfortunately gave the bank a terrible reputation. 

Steward Bank’s increasing profits

It is all confusing because you have probably seen headlines announcing Steward Bank’s increased profits. If you look at the figures that were not adjusted for inflation (historical cost) it shows a healthy position. That’s where the 524% increase in profit before tax is found. So naturally, the bank highlights the historical cost figures.

If you are going to go with the historical cost figures do note that the auditor did not look at them. And also, consider how accurate the picture those figures paint is. We are in a hyperinflationary economy and so non-inflation adjusted figures have a reduced utility.

Personally, I’m not amused by the bank leaning heavily into these non-inflation adjusted figures. To be blunt, it feels like some shenaniganery. Their accountants are aware of what International Accounting Standard 29 (IAS 29) recommends.

IAS 29 discourages the publication of historical results as the inflation adjusted results are the primary financial results. However, the historical cost results are included as supplementary information to meet some user requirements. As a result, the auditors have not expressed an opinion on the historical information.

From Steward Bank’s abridged financial statements

Not only did they publish the historical cost information, all their highlights from the statements use these misleading figures. Think about it, these unaudited  figures which IAS 29 discourages from even publishing take center stage in the abridged financial statements. It’s not right.

In closing

While these issues paint a rather gloomy picture. One should remember that 2020 was a particularly difficult year. The effects of the pandemic should not be underestimated. In record time the bank had to figure out remote working and revamp mobile and online banking all while satisfying their almost 2 million customers. 

Hopefully the following year will be better. It has to be.

Quick NetOne, Econet, And Telecel Airtime Recharge

14 thoughts on “Steward Bank results: Auditor questions bank’s ability to continue in business

  1. this a great article, now that the parent company is suspended on ZSE, we should be asking if everything is okay at the Econet group.

  2. I am not surprised. I haven’t seen “serious” people banking with Steward hahaha. Remember their “all inclusive ” approach to opening bank accounts. Broke people with no regular income are among the 2 million people banking with Steward, thanks to the ease of opening accounts via USSD platforms.

  3. I suspected something was up with this bank when everyone at the company I worked for who banked didnt receive their salaries. I got mine after almost 2 months. I thought they were using Peters money to pay Paul and buying time. I made the most noise and got my salary.
    A transfer of 15k for school fees December last year just disappeared up to date. I gave up. I tried tagging the RBZ to step in and they were silent as well. We used to do a run on a bank to try get our money in the good old, bad old Gideon Gono days but in this digital era its not easy to see they are broke.

  4. Hahaha this bank…..@ sm point I was told the account I have been using for close to 3 years it’s not mine….I tried to engage as much as I could but I only realised I’m wasting my tym ts better I move the funds from the bank to ecocash.thereafter I closed the account.

  5. Parent company suspended on the ZSE
    Historical results publication
    Hyperinflation environment
    Capitalization may not be met
    What happens next?🤔
    It is time to switch allegiances

  6. Leonard thank you for a great article…you followed up brilliantly with previous article…I suspect the whole Econet group has issues…most of their business outside of telecoms are not doing well…which begs the question what happened and why in the next articles…was the rbz infact right when they claimed they were printing money…very interesting
    At the end of the day the stick market in moment in particular is not booming because of economic fundamentals but rather ppl cannot take out their money and preserve value….how is it possible that these companies are performing in such an economic disaster…even they inflation adjusted sticks have not outpaced the devaluation of the currency….what we ordinary investors do…bullion and precious metal would be good alternative but alas our gvt dosent allow

  7. Things don’t look good there’s going to be a run this bank for sure….zimswitch interoperability means they cannot just print money anymore…coupled with poor service

    1. but on money printing i doubt it was of the magnitude it was given. RBZ has checks and balances to counteract such even without zimswitch(giving a private company such a contract without tender is dubious) Steward just needs a management consultant and poaching of talent from opther stable and established banks.

  8. A good article, very informative and broken down to the language understandable to the man on the street.

  9. its sad that this bank took an approach of wanting to get everyone on board which was a giod thing at the time and allowed for Zimbabweans to open bank accounts easily without the hassle of being asked for previous bank statements and employers letters from people who did not have said documents. maybe they had focussed on leveraging on transaction charges and service fees. but for a bank that came last or after alot of banks had emerged and also seeing they are a subsidiary of a tech company we did not expect to see the type of problems that we had. like lack of reliable sms banking/notifications and all those delays and things. I really expected better. but I guess it is what it is

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