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Frequently Asked Questions: Why Your New Samsung Phone Has No Charger Head

Q: How come my phone didn’t come with a charger head?

A: Samsung no longer includes charger heads in the box. The box now comes with:

  • The phone
  • A USB-C to USB-C cable
  • This is how it comes sealed from Samsung.

Q: Is the shop removing the charger head?

A: No. The phone comes like this directly from Samsung. Nothing is removed by the retailer.

Q: Why did Samsung stop including charger heads?

A: Samsung says:

  • Many people already own charger heads
  • It helps reduce electronic waste
  • It helps control rising phone prices

(You don’t have to believe Samsung that this is the real reason, I know I don’t, but it is what it is)

Q: Which charger head should I use?

A: You need:

  • A USB-C charger head
  • With the correct wattage for your phone

If your phone supports:

  • 25W fast charging → Buy a Samsung 25W USB-C charger
  • 45W (select models) → Buy a Samsung 45W charger

Q: Why is wattage important?

A: Using the wrong charger can:

  • Make charging very slow
  • Cause overheating
  • Reduce battery lifespan

Always match the charger wattage to your phone’s requirement.

Q: Where can I buy a genuine Samsung charger?

.A: Buy from:

  • Musungo have quality chargers and offer warranty, though not Samsung brand.
  • A few trusted phone retailers with original Samsung chargers and third-party brands (like Anker, UGREEN, etc.).

Avoid very cheap chargers, many are fake and unsafe.

HOW TO SPOT A GENUINE SAMSUNG CHARGER

  • Clean, sharp Samsung logo (not faded)
  • Correct wattage printed clearly (e.g. “25W”)
  • USB-C port (not USB-A)
  • Solid weight (fakes are usually very light)
  • Packaging with proper Samsung branding

If the price feels too cheap to be true, it usually is

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Comments

7 responses

  1. Anon Avatar
    Anon

    Why don’t you sell chargers

  2. Anon Avatar
    Anon

    And covers as well

  3. Asdad Avatar
    Asdad

    Just get the green and anker ones from Ali express Inc the cable, they usually fine

  4. Butty Y Avatar
    Butty Y

    but why? eish

  5. @SirFlySiddExe Avatar
    @SirFlySiddExe

    So does that mean, samsung as a company is nw strictly focusing on making smartphones nd tablets nd nt these other peripheral devices??

  6. Always Off Topic Avatar
    Always Off Topic

    Q: Why did Samsung stop including charger heads?

    A: Because Apple does it.
    Period.

  7. but why Avatar
    but why

    so why has my head charger got no samsung? why why why ??? !!!