Christmas is almost upon us and as we all know gift shopping is part of the tradition. Unfortunately I have noticed that a lot Zimbabwean tech retailers are still suffering from the Zim-dollar-days hangover where people increased prices towards holidays seasons instead of offering deals and discounts. So over the course of the remaining weeks yours truly will be informing you about any hot deals you might want to partake in and all the leech shops you might want to avoid without any fear or favour.
Today we will look at Everbuying.com which is a Chinese based wholesaler/retailer that allows merchants to create store fronts just like Amazon.com which offers great deals on tech gadgets. Unlike the later however every product on the site can be delivered internationally (Zimbabwe) either via Express couriers like DHL or for free using SingPost. Although we have looked at the free shipping option before today we will look at it in detail and proffer some tips and hints from our experience to some of the frequently asked questions you might have.
How long does it take for products to arrive to Zimbabwe using the free shipping option?This varies a lot, expect your product to take anywhere between 14-42 days from the date of placing the order until your receive it. DHL takes roughly two weeks. If you intend to buy a Christmas gift the earlier your place the order the better otherwise it will turn into a belated gift.
How to track your product.
These days registered articles can be tracked online. (Yeah the Post Office uses computers too!) The system is known as the International Postal System (IPS.) Whenever a registered article is sent you are issued with a tracking number in the form RCXXXXXXXXXCC where the first C can be any letter from A-Z and the last two CCs correspond to the ISO 3166-1 country code of the package’s origin for example ZW for Zimbabwe and SG for Singapore.
In theory you could just enter the tracking code into Zimpost’s IPS tracking webpage-after all the system is supposed to be international. Reality it is a little different however. There are three stages in the shipping process and you should track your package at each stage.
As soon as you are informed that your package has been shipped try tracking it here using the tracking number you were issued with. During this stage the package is sent from China to Singapore/Hong Kong by Quantium Shipping and subsidiary of SingPost.
You can keep using the first website to track the package but you will be best advised to keep trying the SingPost website to track the item until it starts showing in their tracker. It might take a while (days/week) to appear this is normal. Once the item appears in the tracker keep using this site to track the package until you get the messages that the package has been sent to overseas country (ZA) South Africa and it has been been received overseas.
Now try tracking the package using ZimPost’s tracker. Once the package has reached Zimbabwe wait until you get the message that says “Package has been sent to domestic location.” This means the package is now ready for collection.
It might take a while for the package to appear in the tracking system there is nothing unusual about this. It does not mean that you were duped/scammed.
The guys at the local Post Office can be quite clueless about these things so you might want to try reading this guide thoroughly before wasting time by going there to make enquiries about the package’s location. They also use the ZimPost tracking website which as we have said can be quite useless in the early days of the shipping process.
Zimpost does not charge a handling fee for delivering the package. We received our packages for free! We were not even charged VAT, maybe this was a fluke.
To get a feel of the above tracking process you can use the tracking number RQ153149386SG. This is one of our delivered packages. You can view the actual tracking information at each stage.
If you have any information about any hot sizzling tech deals just post them on the Techzim answers platform and I will respond there.