Beware of scammers posing as NetOne agents on WhatsApp

NetOne line and sim card

A few weeks we wrote about NetOne suspending customers who were believed to be using hacks to access mobile data at no cost. Some subscribers were using DroidVPN to create VPNs that allowed them to browse for free.

NetOne figured this out and started banning subscribers with usage patterns that were being flagged as suspicious. The ban only restricted data usage with the rest of the network features accessible.

Scammers find opportunity

Conman are known for having a knack for finding opportunity and that’s what is happening now. Some scammers are sending messages to subscribers they know to have used this hack pretending to be NetOne. These messages present the subscriber/victim with a bill for their free data usage.


When we saw the message circulating in our community groups it did seem odd that NetOne would use WhatsApp as an official communication channel. We reached out to NetOne representatives who confirmed that it wasn’t in fact an official communication:

It’s not an official communication. NetOne sends those via SMS

So if you do receive such a message then it’s most probably a hoax/joke or worse someone actually trying to steal your money.

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16 thoughts on “Beware of scammers posing as NetOne agents on WhatsApp

  1. But netone really need to do something about these VPNs there has to be a way.How is Econet doing it, I mean is it not illegal to use VPNs accessing free internet.

  2. We all love netone but l think should find a way of beefing up their firewall and server access. If they cannot prevent a simple VPN from using their data how can we trust them to keep our personal information safe and why is it only netone …something is not right at netone

  3. Netone should not misrepresent facts.That VPN does not use netone data,it merely uses netone as a internet connection channel.The data actually comes from Droid vpn, not Netone.

    1. Interesting angle….So you think MNO and ISPs setup network infrastructure, pay for bandwidth and interconnectivity fees so that we can hitch a free ride to our “friend’s” server in a secret basement somewhere in Europe/Asia. Come on its not like our phones are magically connected to the VPN servers by an invisible data cable. You are effectively using their data/bandwidth to communicate with those VPN servers.

  4. the solution is Netone should reduce their costs on data bundles in order to minimize VPN users because most of VPN users are still schooling so they are finding it hard to do school work without these VPNs .

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