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3 thoughts on “Steward Bank delivers convenience through Diaspora Banking, clients in Zimbabwe should get the same

  1. The Steward Bank service here in Mutare is a disaster. The banking hall is so small that only 10 people can comfortably be in it at any given time. The security staff openly accepts bribe ta to access the tiny banking hall.

    I hope those I see being smuggled into the banking are the so called Diaspora account holders.

  2. I think you need need to to clearly define what sort of diaspora you are talking about. Is it the kids with rich parents who goes abroad and they want to access their money which their parents will deposit locally(like your brother who went to US)

    Can it be people who are in the diaspora who wants to keep their money locally because they have businesses or renting houses and they cannt get bollars out of the country.

    But one thing which is very clear to me is that people who works abroad, mostly Western countries are not going to send their hard earned cash into Steward bank for them to just have a diaspora account.

    Here is why:

    Diaspora Current Account

    – Monthly service fee of $3 ( you do not get charged anything in europe to keep your account)

    – No indication of interest earning. Since you are abroad, chances are that you will not be withdrawing your money regulary maybe 3 times a year, so most of the time its jsut siting in your bank account getting charged and deducted.

    – Initial Deposit of $50.00 (in western countries you jsut need your id docs). This is sneaky, l bet if you change your mind they will no refund that money. Its a way of starting to charge your account since they have money already in.
    Last week l had nightmares trying to withdraw $10 via ATM from Steward, might as well close the account.

    And when you think you are happy you want to download the form online since you be mainly online banker, you get this:

    Page not found

    The requested page “/sites/default/files/Application%20Form%20For%20Personal%20Account%20Opening-%20Diaspora.pdf”
    could not be found.

    I just tried to download the application form as l was typing this respond.

    1. Support systems being overwhelmed by the increase in customers try sending an email to customerservices@stewardbank.co.zw you will get an auto rwply from someone who is on leave and they direct you to someone else who doesnt even respond. I just stopped using my steward account. Moved to ZB. At least you can transfer your money into ecocash. Am in zim ciuld go ku bank to complain kuzoti diaspora hamheno.

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