5 features that could make WhatsApp even better

Zack Chapepa Avatar


Technology is extending our reach in ways that we never thought possible, boundaries be damned. In a way, we’ve grown to understand that talking to the next person no longer involves traveling through distances. It’s just a call, text or WhatsApp away.

It’s no doubt WhatsApp is a part of this change. It has won the favor of many Zimbabweans mainly because of its utilitarian way, being quick and cheaper as ever.

Last week an update was rolled out to iOS users, adding useful and subtle tweaks that extend the app’s usage capabilities. This got me thinking. Is there any other way WhatsApp could become better than it already is, is it possible to do that without ruining the whole experience?

It turns out, there’s a lot that can be added but I carefully chose these 5 simply because they are not too overwhelming.

Voice over IP (VoIP)

With VoIP you can make voice calls over a broadband connection. This way it is relatively cheaper to make calls and it could change the way we make voice calls. This feature is not exactly new.

Viber and Skype already support VoIP but with WhatsApp’s larger user base that just hit well over 600 million, we could see this feature come in handy. I don’t see Econet or Telecel embracing this feature though since WhatsApp is already disrupting their core revenue streams.

Chat Overlay Customization

See, you can change your background wallpaper on your chat stream at will but what would make WhatsApp more personal is by adding chat overlay customization. This way you can do away with those chat bubbles and add an optional “chat card” similar to what is already on Twitter or Google Now’s card interface.

Link Shortening

I don’t know about you guys but this feature could work miracles for me. At times, when you want to put a point through, words can’t just make up for what you want to say. So you want to add a link, but WhatsApp as we know it doesn’t play nice.

What you get is a horrid chat bubble with a long blue link, cluttering the conversation. Sometimes you also want the person to be just as surprised when they open a link but you can’t because it’s already legible. By adding link shortening, WhatsApp deals with all this like that.

SMS/Chat Merging

Let’s face it, we could all benefit from an app that handles all your WhatsApps and texts at the same time. Why do I say this? Well, how about someone just sent you a call me back message so you can keep their number.

Is it not useful that you can save and check if they are available on WhatsApp right off the bat? I don’t know. Facebook’s Messenger app and Google’s Hangouts have been able to do this so I think WhatsApp can too.

Raise to Speak

Okay, so let’s say VoIP is still a long shot maybe because of intermittent connection and bandwidth issues (not to mention Econet cancels bundles because you can’t get everything for free).

Raise to speak could be a much needed addition. Borrowing from the iMessage feature coming with iOS 8, raise to speak allows you to make a voice note by raising the phone to your ear. The opposite is true when listening to a voice message. This helps because creating a voice note is still too awkward in public. With raise to speak, you could pretend you’re taking a call making it easy to avert those awkward stares.

Image Credit: Getty Images (Image has been modified)

Got any features you may want to add? Leave them right in the comments below.   



  1. Anonymous

    More suggestions:
    It would be good if I could send a calendar invite or meeting request via whats which automatically goes to one’s calendar.
    Secondly if they could also add ability to send file attachments

  2. Techie

    Rather than waiting for WhatsApp to do that, is it worthwhile, to develop a WhatsApp clone then add those features and change the name. If Yes im ready to do that. I just want views and thoughts, i might be missing something

    1. Zack Chapepa

      It does sound like a promising proposal, but I wouldn’t personally advise so. Clones hardly find their way to Play Store. That means people will have to sideload your app and it’s reach will probably take time to gain wide adoption.

      Then there’s security. People will have to be exposed to a lot of exploitations out there. There’s a lot of work that gets into it.

  3. gary smith

    Some good comments here – i agree with the security issue though but think that this app has great potential to be the next new thing in communication. Thanks for an intriguing article

  4. Anonymous

    How abt sharing word docs

    1. Techie

      Hi Zack, Thanks, what an eye opener! On the appstores are other IM Apps like Buddy, Line, Wechat. What if we can create our own, NOT A CLONE, but an app that allows you to send Whats App, Facebook, SMS in one go without having to switch between apps. Like u have highlighted, we can add a file sharing tool ??? 😉 #Just ThrowingIdeas

      1. Zack Chapepa

        That’s a really interesting take. The only drawback I can see here is Whatsapp doesn’t issue APIs to their core messaging system, which is a bummer. But maybe if you do find a hack it could be groundbreaking

  5. Techie

    Zack, thanks for the feedback, would there be any way to monetise the App??? Any means. Or may be you can answer me on HOW DOES WHATSAPP MAKE ITS MONEY $$$

    1. Zack Chapepa

      Annual subscription that calls for just a dollar. No ads. No Marketing. Their position right now is an incredible feat (they even had a team of only 20 people, until the Facebook acquisition)

  6. Hemant Mendiratta

    Do you have any idea when will voice call feature come in WhatsApp ?. It will be really useful feature.

  7. Zack Chapepa

    No, not that I know of. All we know is it’s still in the making


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